Contact channels

Ethics & compliance related issues

We are committed to ensuring that our funds are used only for the intended purposes and in line with international standards and best practices. Nefco’s Ethics and Compliance function leads our work on integrity, ethics and accountability issues.

The world is unfortunately not perfect. Should you have a reason to suspect fraud, corruption or other type of misconduct, or you wish to file complaints or report other concerns related to Nefco’s activities, for example, safety hazards or unethical conduct in projects we finance, you can report to us through our online system. Reports can be made anonymously and confidentially.

We are using a secure system (Whistleblowing Centre, WhistleB, report.whistleb.com), specifically designed for handling these types of issues. When clicking on the links below for filing complaints or reporting a concern, corruption or misconduct, you will be redirected to the platform. The submitted report will be reviewed by a law firm (Lundgrens, DK) who will make the initial assessment. If the report is related to Nefco and the substance of the report or complaint is covered by Nefco’s Legal Framework, the report will be forwarded to Nefco’s Ethics and Compliance Department. If the report in any way relate to the Ethics and Compliance Department, the matter will be handled through a process not involving any member of the Ethics and Compliance Department.

Complaints

An individual, a group of individuals or a legal entity which in its view has been, or may be, adversely affected by a decision or action by Nefco or a Nefco counterparty or by a Nefco funded project due to alleged non-compliance with Nefco policies, rules and procedures may file a complaint with Nefco.

Submit a complaint (link to WhistleB)

Report corruption and misconduct

Anyone who suspects a case of misconduct in activities related to Nefco is encouraged to report it. The report is confidential and can be submitted anonymously.

Report corruption and misconduct (link to WhistleB)

Report a concern

Our whistleblowing service is an early warning system to identify and reduce risks. It can be used to alert us about serious risks of wrongdoing affecting people, our funds or organisation, society, or the environment.

Submit an anonymous message (link to WhistleB)